Docs / Staying on it
Check-ins and outcomes
Advice is only as good as how it turns out. When a decision has a date attached, Manwe comes back to it then and asks how it went. What you tell it goes on the advisor's record, so the next answer is a little better calibrated to you.
When Manwe plans a check-in
After an answer, Manwe looks at what you said for something with a date: an exam, a lease renewal, a deadline, or something you committed to doing by a certain time. If there is one, it plans a check-in for the moment it would help most. That might be two days before the exam, or the week before the lease is up. It plans at most two per answer, and most answers get none.
How do landlords usually decide on rent increases?
My lease renews on March 1 and the landlord wants 15% more. I'm going to try negotiating it down before then. How should I approach it?
When Manwe schedules one, a small row appears under the answer with the date and what it's about. If you don't want it, press Cancel on that row and Manwe won't bring it up.
After a deep review
A deep review can name a date when you'll know whether its call was right. If it does, Manwe schedules a "Looking back" check-in for that day. It reminds you what the review recommended and asks how it turned out.
When a check-in arrives
Check-ins are due at 9 in the morning on their day. Manwe looks for due check-ins every 15 minutes while it's open. If your Mac was asleep or Manwe was closed, the check-in arrives the next time Manwe is open. The background helper doesn't deliver check-ins, so this holds even with Keep working after quit on.
A check-in shows up in several places, so it's hard to miss:
Before a check-in is due, you can see it coming. The home screen's Coming up list shows your next few scheduled check-ins, with the conversation each belongs to and when it's due. Click one to open that conversation.
Replying to a check-in
Just answer it in the conversation, the way you'd tell a friend. Make your reply the next message after the check-in, so Manwe knows what you're answering. The advisor who gave the original advice is the one who replies, since check-ins don't change who's advising you in a conversation.
If your reply says what actually happened, Manwe reads it as an outcome. Numbers and names help: "Got them down to 7% for a two-year lease" is easier to record than "it went fine". If your reply is "not now" or a new question, nothing is recorded.
How outcomes are recorded
Manwe notes the topic, what was recommended, what happened, and a lesson for next time. Then it decides how the advice held up:
Sometimes your reply says what happened but not whether the advice helped, or you didn't follow it. Then the outcome is noted without a verdict, and it doesn't count for or against the advisor.
A row appears under the response to your reply, saying whose record the outcome went on and how the advice held up. For a normal answer, that's the advisor who gave it. For a deep review whose panel was drawn from your advisors, it goes on each panel member's record. Otherwise it goes on Manwe's own.
Undoing an outcome
Manwe can misread a reply. Maybe you were joking, or you were describing someone else's situation. Press Undo on the outcome row and it's taken off the record entirely. For a deep review, that removes it from every panel member at once.
Why outcomes matter
Outcomes are how an advisor gets better at advising you. They feed two things:
- The track record you see. Each advisor's answers and card show a line like "2 of 3 outcomes held up", and the card lists recent outcomes with their lessons. See Advisors.
- What the advisor remembers. When an advisor answers again, the outcomes most relevant to the new question come into their thinking, along with the lessons. Advice that went badly last time shapes the next answer.