Decision records

What is a decision record?

A decision record is a structured artifact that explains what was decided, why it was decided, what could make it wrong, and what should happen next. It is built for choices you may need to revisit or defend later.

The artifact

A better container for serious decisions.

Normal chat can be helpful, but it often leaves the reasoning spread across a thread. A decision record pulls the important parts into one inspectable format.

Decision record 83% confidence

Should a B2B SaaS company automate 30% of support with AI agents?

No. The 30% target is built on an unverified denominator. Clean the ticket data first, then pilot narrow automation on deterministic workflows.

Advisory panel
  • CFO
  • CX Lead
  • Ops Strategist
  • Compliance Counsel
  • Contrarian
  • Auditor
Disagreement map
Cost savings casecontested
Customer trust riskhigh
Compliance pathnarrow
Surviving assumptions

Support volume may contain 25-40% duplicate, re-contact, or misrouted tickets.

What changes the verdict

Clean data, legal clearance, and a 60-day pilot with CSAT and escalation kill switches.

30 / 60 / 90 day plan
Verdict

The recommendation and confidence level.

Evidence

The sources and facts the answer depends on.

Dissent

The strongest objections and unresolved uncertainty.

Risks

What could make the answer fail.

Forecasts

What to watch if the decision moves forward.

Next actions

The practical steps, thresholds, or experiments to run.

01

Why chat answers are fragile

A fluent answer can feel finished before the risks, evidence gaps, and assumptions have been challenged. That is fine for low-stakes work. It is dangerous for decisions with real consequences.

02

What Manwe adds

Manwe casts AI advisors, gives them jobs, checks claims, keeps dissent visible, and writes the final judgment as a record instead of leaving it buried in conversation.

03

When to use one

Use a decision record when the choice costs money, time, trust, regret, or strategic direction if you get it wrong.

Examples

Questions that deserve more than one answer.

Should I take the safer job or the riskier one with more upside? Good decision records make the tradeoff explicit and preserve what would change the answer.
Should we automate this customer workflow with AI? Good decision records make the tradeoff explicit and preserve what would change the answer.
Should I invest now, wait, or exit? Good decision records make the tradeoff explicit and preserve what would change the answer.
What would make this product plan look wrong six months from now? Good decision records make the tradeoff explicit and preserve what would change the answer.

FAQ

Decision records, plainly.

Is a decision record the same as a chat transcript?

No. A chat transcript preserves the conversation. A decision record preserves the judgment: the verdict, evidence, dissent, risks, forecasts, and next actions in one structured artifact.

Why does dissent matter?

Dissent shows the strongest reasons the answer might be wrong. That makes the final decision easier to inspect, defend, and revise later.

Can a decision record be exported?

Manwe decision records can be exported as PDF, HTML, or Markdown, depending on the surface and run.

Does Manwe replace professional advice?

No. Manwe is decision support. It helps inspect assumptions, evidence, and risks; it does not replace qualified legal, medical, financial, or professional judgment.