Decision record archive
Technology records.
AI product comparisons and tech decisions: ChatGPT vs Claude, iPhone vs Android, and more.
32 records
All records Technology If AI removes friction from customer interactions, does it also remove the human signals that tell you something is going wrong? Yes — AI that removes friction systematically removes the diagnostic signals that tell you something is broken, and the damage compounds invisibly over time. The core failure... Technology Should a $50M ARR SaaS company rebuild its product roadmap around AI agents, or treat AI as a feature layer until the market stabilizes? Do not rebuild your roadmap around AI agents — treat AI as a feature layer and run one real 90-day pilot on a single high-value workflow. The evidence against a full rebuild is... Technology I’m worried my company’s AI tools are leaking customer data. Should I raise it or stay quiet? Raise it — now, not after you've built a perfect case. Every day you stay quiet while customer data is potentially exposed is another day of harm to real people, and under GDPR... Technology AI can draft code, tickets, QBRs, and internal docs. Where does speed actually create advantage, and where does it just hide confusion? AI speed creates genuine advantage in high-volume, well-scoped drafting — code boilerplate, internal docs, templated tickets — and becomes a liability in high-stakes narrative... Technology My company is pushing AI hard. Should I worry my role will be automated by 2027? Yes, you should be concerned — but not paralyzed. The threat isn't your role disappearing overnight; it's your role's tasks being quietly reorganized without announcement.... Technology How many 'r' is in strawberry? There are three r's in "strawberry." Spell it out letter by letter — s-t-r-a-w-b-e-r-r-y — and you'll find one 'r' in "straw" and two consecutive r's in "berry." The double-r... Technology Should customer-facing AI agents be allowed to issue refunds, credits, or account changes without human approval? Yes — but only within a strictly defined threshold model, not as blanket autonomy. The evidence-backed best practice for agentic AI in 2026 is to automate low-value, low-risk... Technology Should enterprises build AI features into existing products or launch separate AI-native products? Embed AI into existing products by default; launch separate AI-native products only when AI creates a new workflow, buyer, support model, or economic model the current product... Technology Should AI-generated code be allowed in production if it passes tests but no human fully understands it? No, do not allow it in production just because it passes tests. Green tests prove only that the code satisfied known checks; the evidence repeatedly shows AI-generated code can... Technology Should a 500-person company build its own internal AI assistant or buy Microsoft Copilot, Gemini, or ChatGPT Enterprise? Buy an enterprise AI assistant first; do not build your own internal assistant. For a 500-person company, the evidence points to build becoming a permanent product, security,... Technology Will AI agents replace SaaS apps? No, AI agents won't replace SaaS apps—they'll create a second, more expensive infrastructure layer on top of existing software spend, forcing companies to pay for both systems... Technology Should a mid-market B2B SaaS company replace 30% of its customer support volume with AI agents in 2026? No — do not automate 30% of support volume. The target is built on a denominator nobody has verified. Your ticket data is likely 25–40% noise from duplicates and re-contacts,... Technology What happens when deepfakes become undetectable and elections are 6 months away? The election process must be secured through immediate funding of independent observers and strict liability laws because legal mechanisms to pause certified elections based on... Technology What happens to journalism when AI can write 10,000 articles a day that are indistinguishable from human work? Journalism survives, but not as a profession most people can enter. The advisors are right that AI-generated content won't kill quality reporting—economics already did that... Technology Is the global chip shortage a permanent feature of the new economy? The global chip shortage will normalize by late 2027 due to inevitable industry overbuilding; betting on permanent scarcity ignores historical boom-bust cycles where excess... Technology If AGI is achieved in the next 5 years, who controls it and what happens to everyone else? AGI will likely be controlled by a small number of private US tech companies (OpenAI, Google DeepMind, Microsoft, Anthropic) with governments seizing control only after... Technology Which one is better Gemini 3.1 Pro or ChatGPT 5.2 thinking? Choose Gemini 3.1 Pro if you need maximum reasoning performance and can tolerate Google's vendor risk, but understand that neither model solves real-world document tasks.... Technology What happens when AI can generate evidence that's indistinguishable from real photos and video in court? The only viable path to preserving judicial integrity is mandatory pre-trial forensic authentication; relying on human intuition or shifting burdens of proof invites... Technology What does the world look like when 30% of white collar jobs are automated? The world looks like a structural collapse of middle-income stability where displaced workers face long-term wage stagnation rather than immediate financial cliffs, forcing a... Technology Is quantum computing going to break all encryption and what happens to banking? Yes, quantum computing will break current public-key encryption used to secure banking handshakes, forcing an immediate shift to post-quantum cryptography while simultaneously... Technology If self-driving cars become the norm, who's liable when they kill someone? If self-driving cars become the norm, liability will likely fall on manufacturers unless user override is proven, as seen in Florida’s 2025 ruling. Courts are struggling to... Technology IBM just announced a 4,000-qubit quantum computer that can break RSA-2048 in hours. Our entire infrastructure, 240 million customer accounts, SWIFT integrations, regulatory compliance systems, runs on RSA and ECC encryption. NIST has published post-quantum standards but migration will take 3-5 years. We might not have 3 years. What's our strategy? Begin the cryptographic asset inventory in Q3 2026 under regulatory compliance justification, but defer production quantum-safe deployments until 2028 or until peer-reviewed... Technology Our state is considering adopting an AI risk assessment tool for criminal sentencing recommendations. Early pilot data shows it reduces recidivism by 18% but has a measurable racial bias in risk scores. The legislature votes in 60 days. Should we adopt it, ban it, or impose conditions? The legislature should adopt the AI risk assessment tool under strict conditional terms: a 12-month sunset clause requiring the vendor to cap racial disparities in false... Technology Is it worth switching to Linux from Mac? Stop planning a full migration from Apple Silicon to Linux; current hardware restrictions on firmware interfaces and proprietary power management units create insurmountable... Technology Will the EU regulate AI more aggressively than the US? The EU will regulate AI more aggressively than the US, but this creates compliance costs rather than safety outcomes. Europe's AI Act imposes pre-market approval for high-risk... Technology Should I switch from iPhone to Android? Do not switch from your iPhone to Android today; the evidence points to staying put because you face immediate, high-friction migration costs like lost iMessage history and... Technology Should I learn to code or will AI replace programmers? The evidence decisively points to learning code now, but strictly as a mechanism for interrogating AI output rather than memorizing syntax or building boilerplate from scratch.... Technology Is it worth paying for X Premium? The evidence points to X Premium being worth it only if your content is already designed to stand out and you have a strategy in place. If not, you're paying for visibility... Technology Is it worth paying for Perplexity? If you're a researcher looking to save time without sacrificing critical thinking, Perplexity can be worth it if used as a supplement to traditional tools like Google Scholar.... Technology Is it worth paying for Gemini? Don't subscribe to Gemini Advanced unless you can name three specific tasks you'll do with it this week—not hypotheticals, but actual recurring needs. The evidence is stark: if... Technology Is it worth paying for Claude? The evidence points to using Claude as a supplement for complex tasks while retaining junior developers for debugging. This approach balances cost and reliability, leveraging... Technology Is it worth paying for ChatGPT? The evidence points to paying for ChatGPT being worth it only if you prioritize speed, consistency, and controlled output over time and creativity. The true value lies in how...
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